Call or Text 801-566-1577 · 24/7 Emergency Response
Confidential · Compassionate · Professional

Compassionate Hoarding
Cleanup. Done Right.

Whether it's a family situation, an estate, or a property you've inherited - we handle the cleanup with professionalism and discretion.

Call or Text 801-566-1577 Request Confidential Consultation

No judgment. Free on-site assessment. Unmarked vehicles available on request.

Who We Help

You're Not Alone in This

Hoarding cleanup is one of the most sensitive services we provide. The people who call us are doing their best in difficult circumstances - adult children trying to help an aging parent, families managing a loved one's estate, landlords left with a property that needs a complete reset. There's no shame in any of it.

Our team approaches every job with professionalism and without judgment. We've seen it all - and we're here to help, not to make anyone feel worse about a hard situation.

👨‍👩‍👧

Adult children cleaning up a parent's home

Aging parents sometimes accumulate items over decades. Whether your parent has passed or moved to assisted living, we help families restore the property with care and respect.

🏠

Landlords with a hoarding tenant vacancy

When a tenant leaves behind a hoarding situation, a standard cleaning company isn't equipped to handle it. We do the full scope - including any biohazard or mold that's been left behind.

📋

Families managing an estate

Estate cleanouts after a loss are already emotionally heavy. We coordinate the cleanout efficiently so the property can be sold or passed on without months of effort.

🔄

Homeowners ready for a fresh start

Sometimes life piles up. If you're ready to reclaim your home and don't know where to start, we're here - without judgment, without lectures.

What We Handle

  • 🗑️ Full property cleanout - junk, debris, trash, and accumulated items
  • ⚠️ Biohazard remediation - animal waste, sewage, and contamination that often accompanies severe hoarding
  • 💨 Deodorization and air treatment - HEPA filtration and professional odor elimination
  • 🧹 Structural cleaning - floors, walls, ceilings, fixtures
  • 🧫 Mold assessment and remediation if discovered during cleanup
  • ❤️ Coordination with donation centers for salvageable items (at your direction)

Confidential Consultation - No Obligation

We come to the property, assess the scope, and provide a clear estimate. No pressure. No judgment. Just an honest assessment of what it will take.

Call or Text 801-566-1577

Transformation

Before → After. We've Seen It All.

No matter the scope, our team has the training, equipment, and manpower to take a property from overwhelmed to restored. Here's what that transformation looks like.

Hoarding situation before cleanup - property filled with accumulated items
BEFORE
Fully restored kitchen after cleanup - white cabinets and granite island
AFTER
Beautifully restored kitchen after restoration - white cabinets and dark backsplash
AFTER

Property ready for occupancy, sale, or whatever comes next - that's the goal every time.

Why It Matters Who You Call

Five Point vs. a Junk Removal Company

A junk removal company hauls what they can see. Severe hoarding situations often involve far more than visible clutter - hidden mold behind walls, animal waste contamination, sewage that has seeped into flooring, and structural damage that won't be obvious until the cleanup begins.

We're restoration professionals, not haulers. When we complete a hoarding cleanup, the property is genuinely safe - not just emptied.

✓
IICRC Certified - We handle biohazard safely and properly - not just moved to a dumpster
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Full Documentation - Everything is documented for insurance, estate, or legal purposes
✓
Hidden Damage Assessment - We assess and remediate mold, water damage, and structural issues found during cleanup
✓
Discreet Operations - Unmarked vehicles available on request - neighbors don't need to know
✓
Full Team - Not one person with a truck - a coordinated crew that gets it done efficiently

Junk Removal

  • ✗ Hauls visible items only
  • ✗ No biohazard training
  • ✗ No mold assessment
  • ✗ No documentation
  • ✗ Job is done when the truck is full

Five Point Restoration

  • ✓ Full scope cleanup
  • ✓ IICRC biohazard certified
  • ✓ Mold + hidden damage assessment
  • ✓ Insurance documentation
  • ✓ Job is done when it's actually done
Call 801-566-1577 - Confidential Consultation

How It Works

Four Steps to a Restored Property

Simple, straightforward, and handled from start to finish by our team.

01

Call or Text 801-566-1577

Confidential. No judgment. Tell us what you're dealing with and we'll figure out next steps together.

02

Free On-Site Assessment

We evaluate the full scope of the property and provide a clear, honest estimate. No surprises.

03

Full Cleanup

Sorted, removed, sanitized, and deodorized - including any biohazard or mold remediation needed.

04

Final Walkthrough

We don't call it done until you're satisfied. Property is ready for occupancy, sale, or the next chapter.

Common Questions

Hoarding Cleanup FAQ

Is hoarding cleanup covered by homeowners insurance? +
In some cases, yes. If the hoarding situation has led to secondary damage - such as mold growth, structural damage from water infiltration, or sewage contamination - those components may be covered under your homeowners policy. The biohazard remediation and mold work is often covered even when the general cleanout is not. We help assess what may be claimable and document accordingly.
How long does hoarding cleanup take? +
It depends on the scope and severity. A moderate hoarding situation might take 2–3 days. A severe whole-home situation - especially when biohazard remediation and deodorization are involved - can take 1–2 weeks. We'll give you a realistic timeline after the free on-site assessment.
Do you work discreetly? Will neighbors know what's happening? +
Absolutely. Discretion is a priority. We offer unmarked vehicles on request, and our team is trained to work quietly and professionally. We respect your privacy and the dignity of everyone involved throughout the entire process.
What happens to items that can still be donated? +
At your direction, our team can set aside salvageable items - clothing, furniture, household goods - and coordinate with local donation centers. Nothing is discarded without your knowledge and approval. You make the final call on what stays, goes, or gets donated.
Can you handle the mold and biohazard too, not just the junk removal? +
Yes - this is a key difference between Five Point and a junk removal company. We are IICRC certified restoration professionals. We handle the full scope: property cleanout, biohazard remediation, mold assessment and remediation, deodorization, and structural cleaning. If we find hidden damage during cleanup, we address it.

For Insurance Adjusters & TPAs

Assigning a Hoarding-Related Claim?

IICRC certified · Full biohazard documentation · Complete photo and scope logs · Mold and water damage assessment included · Direct billing · Detailed line-item estimates in industry-standard format. See our adjuster credentials →

Call Direct: 801-566-1577

Ready to Start? We're Ready to Help.

Call or text 801-566-1577 for a confidential, no-obligation consultation. We'll come to the property, assess the scope, and give you a straight answer on what it will take. No judgment. Just help.

Call or Text 801-566-1577 Text Us for a Free Estimate

Available 24 hours · 7 days · 365 days a year