Call or Text 801-566-1577 · 24/7 Emergency Response
Biohazard Emergency - We Respond Immediately

Sewage Cleanup
in Utah

Sewage is not ordinary water damage. It's a biohazard. Our IICRC-certified crew responds 24/7 in full PPE - safely removing contaminated materials and restoring your home to a healthy condition.

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Sewage Cleanup & Biohazard Remediation

This Is Not Just Water Damage

A burst pipe is a water damage problem. A sewage backup is a biohazard emergency. Raw sewage carries bacteria like E. coli and salmonella, viruses including hepatitis A and norovirus, and parasites that can cause serious illness - especially in children, the elderly, pregnant women, and anyone with a compromised immune system.

Unlike water damage where materials can often be dried and saved, sewage contamination requires the complete removal of any porous material that absorbed the sewage. Drywall, insulation, carpet, padding - it all has to go. You cannot clean sewage out of porous materials. The only safe approach is removal.

Five Point Restoration's IICRC-certified technicians follow strict biohazard protocols. Full PPE, proper containment, EPA-registered disinfectants, and compliant disposal. We leave your home clean, safe, and restored - not just dried out.

Types of Sewage Events We Handle

  • ⚠ Sewer line backups and overflows
  • ⚠ Toilet backups and overflows
  • ⚠ Floor drain sewage backup
  • ⚠ Septic system failures
  • ⚠ Municipal sewer surges
  • ⚠ Basement sewage flooding
  • ⚠ Laundry drain backups with contamination
  • ⚠ Black water from flooding

Our Sewage Cleanup Process

  1. 1

    Emergency Dispatch

    We respond immediately - 24 hours a day, 7 days a week. Do not enter contaminated areas before we arrive.

  2. 2

    Containment & Safety Assessment

    We establish containment zones to prevent cross-contamination and assess the full scope of the sewage event.

  3. 3

    Sewage Extraction

    Industrial extraction equipment removes standing sewage safely. Our crew is in full PPE throughout.

  4. 4

    Contaminated Material Removal

    All porous materials (drywall, insulation, flooring) are removed, bagged, and disposed of per biohazard regulations.

  5. 5

    Disinfection & Deodorization

    All surfaces are treated with EPA-registered antimicrobials. HEPA air scrubbers run continuously to clean airborne pathogens.

  6. 6

    Structural Drying

    After contaminated materials are removed, we dry the structure thoroughly before any rebuild begins.

  7. 7

    Documentation & Restoration

    Complete photo and moisture documentation for your insurance claim, followed by full rebuild to pre-loss condition.

IICRC Certified - Category 3 Water

Sewage is classified as Category 3 "black water" - the most hazardous contamination category. Our technicians are IICRC certified in water damage restoration and hold the training required to handle biohazard cleanup safely and effectively.

⚠️

Important: Keep Your Family Away From the Affected Area

Sewage contains active pathogens that can cause serious illness. Until the area has been professionally cleaned and cleared, do not allow the following individuals in the affected space:

  • • Pregnant women and infants
  • • Elderly individuals (65+)
  • • Anyone with a compromised immune system or chronic illness
  • • Children under 12
  • • Anyone without proper PPE

Call Five Point Restoration immediately: 801-566-1577

Insurance Coverage

Most Homeowners Are Covered for Sewage Loss

The good news: most standard homeowner's insurance policies cover sewage backup and overflow events. While every policy is different, sewage backups are typically covered under the water damage or sewer backup endorsement - meaning you likely only need to pay your deductible.

Five Point Restoration works directly with all major insurance carriers. We document everything from the moment we arrive - photos, moisture readings, material logs - so your adjuster has everything needed to process the claim smoothly. You shouldn't have to fight for what you're owed.

  • ✓ We bill your insurance carrier directly
  • ✓ Complete photo and scope documentation provided
  • ✓ Direct communication with your adjuster
  • ✓ Detailed line-item estimates in industry-standard format
  • ✓ We explain your coverage before any work begins

Have a sewage emergency?

Don't wait - sewage exposure increases with every hour. Call us now and we'll dispatch immediately. We'll handle the insurance side so you can focus on getting your home back.

Call 801-566-1577 - Available 24/7

Emergency response · All of Utah · IICRC certified

Common Questions

Sewage Cleanup FAQ

Is sewage backup covered by homeowner's insurance? +
Most standard homeowner's insurance policies include coverage for accidental sewage backups. Coverage details vary by policy, but sewage events are typically covered under water damage or sewer backup provisions. Five Point Restoration works with your carrier and can help you understand your coverage before work begins.
What materials need to be removed after a sewage backup? +
Sewage is classified as Category 3 black water - the highest contamination level. Any porous material that absorbed sewage must be removed and properly disposed of. This includes drywall, insulation, carpet and padding, and wood framing in severe cases. Hard non-porous surfaces can be disinfected. Our IICRC-certified technicians determine exactly what needs to go based on the contamination scope.
How long does sewage cleanup take? +
Emergency cleanup and material removal typically takes 1–3 days. Structural drying follows for 3–5 days. Full restoration and rebuild varies by damage extent - usually 1–3 weeks. We work as fast as possible because prolonged exposure means more damage and higher health risk.
Is it safe to stay in my home during sewage cleanup? +
We recommend keeping vulnerable household members (pregnant women, children, elderly, immunocompromised) out of the affected area until cleanup is complete. In cases of widespread contamination, temporary relocation may be advisable for everyone. We provide honest, situation-specific guidance when we assess your home.
Why is sewage cleanup different from regular water damage? +
Regular water damage allows for in-place drying. Sewage cannot be dried in place - the contamination doesn't go away with drying. Porous materials must be physically removed and disposed of per biohazard regulations. Our technicians wear full PPE, follow strict containment protocols, and use EPA-registered disinfectants throughout the process.

For Insurance Adjusters & TPAs

Assigning a Sewage Claim?

IICRC certified · Full biohazard documentation with every claim · Complete photo and moisture logs · Category 3 water protocol compliance · Direct billing · 24-hour response SLA. See our adjuster credentials →

Call Direct: 801-566-1577

Sewage Backup? Don't Wait.

Every hour of exposure increases health risk and damage. Call Five Point Restoration now - we deploy immediately and handle the insurance process for you.

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